Microsoft Business Central Implementation: The Story So Far


Microsoft Dynamics 365 Business Central has proven itself since its initial launch as one of the finest Microsoft Business Solutions. ERP users easily recognize it in its previous avatar, which was of the NAV and though it retains all the key features of NAV including the same application code as well, Microsoft also offers the solution a cloud-based operable in the heart of Microsoft’s intelligent cloud.

For those who have still not gotten a Microsoft Business Central Implementation done, given below is what they stand to gain after getting one done:

  • Finance: BC (Business Central’s short form) connects data across sales, accounting, purchasing, stock and customer transactions to help businesses take better and wiser decisions. It has Power Bi dashboards that let the end user track financial performances in real-time and identify patterns and trends emerging in business through comprehensive reports and analysis. The solution helps improve forecasting through comprehensive data modeling and analysis. Also, the sales ledger and accounts payable functionalities help speed up financial close and reporting.

  • Supply Chain: Organizations get a comprehensive view of their stock to ensure timely order fulfillment. They get to use the solution’s built-in intelligence to predict optimal time to replenish stock (especially in the case of retailers) and forecast stock-outs before they happen. Through these sales forecasts, they will find it easy to generate production plans and create purchase orders. The solution helps calculate stock levels, lead times and reorder points to main adequate quantities at each location, with the system suggesting suitable replacements and alternatives each time requested items are out of stock.

  • Sales: Staying true to its identity of being one of the finest Microsoft Business Solutions, Business Central will help sales personnel track all customer interactions and take note of the most impressive upsell, cross-sell and renewal opportunities across the sales cycle from top to bottom. Sales personnel will also be able to handle all sales-related queries, in addition to managing service requests and processing payments from within Outlook. Finally, sales personnel will be able to get a complete overview of their service tasks, workloads and employee skills to allocate resources smartly.

  • Project Management: Project managerial capabilities offered by Business Central offer timesheets with advanced job costing and reporting capabilities that help create, manage and track customer projects staying within set budgets. The solution allows end users to plan capacity and sales to effectively manage resource levels, seasonal periods being the main area of focus here. End users will also be able to track invoices on orders and quotes against planned costs. Finally, they will be able to get real-time insights on project status, profits and utilization of resources.

Business still stuck with NAV and having second thoughts of having a Microsoft BusinessCentral Implementation done must now give it a serious thought after reading the piece written above.

Summary: This is what Business Central looks like as of now and the difference that it will make to the fortunes of those businesses upgrading from NAV to BC going forward.

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